Training measurement is one of the important element in our client’s training requirement. The effectiveness of the program will be evaluated on the following level base on the client requirement ;

Level 1 - Reaction

Questionnaire on the feedback of the program by the participants in the area of.

• Facilitator ‘s effectiveness
• Program contents
• Program methodology
• Venue and facilities

Level 2 - Learning

• Pre assessment (questionnaire) on personal goal and
- challenges faced in the executing current job and then
- follow by post assessment (questionnaire)

• Test — To evaluate their understanding on the subject matter.

Level 3 - Change of Behaviors

• Action Plan
- Specific and measurable action plan
• Follow-up through;
- Half-day (1/2-day) session 3 months after the program to
- monitor progress and identify obstacles in implementing
- and applying the skill.

Further meeting with management will be arranged after the training to present the assessment and report and discuss the amount of further support needed.